I like the article "Cisco’s CEO on Staying Ahead of Technology Shifts" by John Chambers which you could read at HBR.
I would like to mark out this particular thought:
"Great companies are imperiled if they miss a market transition ... because ... managers had quit listening to their customers."
What is interesting to see is the way how Cisco adapts to the market changes.
- R&D process if you are early enough to catch the changes.
- M&A if you can find a good innovative company
- "Spin-in" or a corporate start-up
The later is quite interesting because you create a separate company to lead your innovations and treat it as a start-up. When the project ends the people come back to the "mother" company.
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